FAQ

Test

How much does the shipping cost? How much does the testing service cost?

The testing service is for free. We will however charge you for the delivery. Here, the costs will depend on the delivery address.

How long will my order take to arrive?

Generally, the delivery time takes between 14 and 30 working days. You can make a request with your delivery address and we will supply you with detailed information.

Can I also buy the Moving Walls?

Yes, of course you can buy the Moving Walls. Please find further information here <. Within the testing service, Moving Walls supplies you with test Moving Walls. If you want to buy our Office Tools you will receive new products, fresh from production.

Can I extend the duration of the testing service?

Yes, it is possible to extend the duration of the testing service. Please contact us within the period of your testing service.

Are the Moving Walls insured during the period of the testing service?

The Moving Walls are not insured during the testing service. Our Office Tools are insured in the scope of our normal business liability insurance.

How much space is required for one Moving Wall?

When set up, the Moving Wall only takes up little space – 0.80m². Due to its mobility, you can push the Moving Wall aside anytime. Folded up, the Moving Wall takes up about 2.5m².

How do we clean the Moving Wall?

Please maintain maintain the Moving Walls according to the specifications supplied to you(attached sheet). As this is a high-quality product, we recommend regular cleaning with our optimised cleaning products. If you do not have our cleaning products at hand, we suggest to use clean water and a micro fibre cloth. The cleaning products are included in the testing service.

Buy

What is the estimated delivery time?

The delivery time depends on the delivery address. Generally, we deliver all products from Switzerland. With the help of our international network, we ensure a smooth delivery process.

There is no distributor for my region yet. Can I still order a Moving Walls product?

For sure. We distribute our Moving Walls products worldwide. Please contact us, we will gladly assist you.

Is an assembly team necessary to set up the Moving Walls?

Depending on the total amount of Moving Walls and the location, we suggest a professional introduction of our products for the everyday work or at the location. An assembly team is not necessary since these are mobile Office Tools.

How do you ship your products?

We ship our products in woodboxes, packed with care.

Can I set up the system myself?

We recommend the professional service to ensure that our Office Tools allow for the best possible collaboration.

Does Moving Walls offer scaled prices?

Depending on the order volume, we offer attractive and favourable prices. Please don’t hesitate to contact us for further information.

Rent

Is there a minimum rental period or minumum number of Moving Walls?

Neither the period nor the number of Moving Walls is limited during the rental. Depending on location and event, we offer advice and determine the precise needs with you personally.

What is included within the delivery?

With every Moving Wall, we supply you with the cup holder Moving Cup, pens (Pilot) and cleaning products. We will gladly provide you with detailed information on the total amount of pens for better planning.

How do I set up the Moving Wall?

Our mobile walls are easy to set up. Clear and simple instructions are included with every delivery. Upon request, our carriers offer you the set up service.

What are the dimensions of the Moving Wall?

The dimensions of the Moving Wall are: 198 cm height x 115 cm length x 52 cm width. As it is equipped with castors, an easy mobility is guaranteed.

How do I return the Moving Wall?

We will take care of that. Upon request and part of our service is the set up and break down.

What is the estimated delivery time?

This depends on location and availability. Please  send us a non-obligation request via e-Mail, we shall be pleased to answer your specific questions.

Is it possible to rent the Moving Walls System as a package?

It will be possible to rent the Moving Walls System in the foreseeable future. Please contact us and express your interest. We will inform you as soon as it possible.

Are the Moving Walls products insured during the period of the rental period?

The Moving Walls are insured during the tranport to and from the location as well as in case of causing  damage on third parties. For damages on the Moving Walls caused by the renter, the renter is liable for the costs.